FREQUENTLY ASKED QUESTIONS

Where can I purchase a Krisis Flood Bag?
Krisis Flood Bags can be purchased via our online store. We will also be working with insurance companies to supply Krisis Flood Bags to their policyholders.
How many Krisis Flood Bags do I need?
This will depend upon the volume of items you wish to protect. We recommend you explore Krisis Protection Home Bundles for comprehensive home protection of various house sizes. 
What are each Krisis Flood Bags’ size & dimensions?
Krisis Bags are available in three sizes:

  • Handy Krisis Flood Bag: 1.6ft x 1.6ft x 1.6ft (4.4ft3). The Handy KrisisBag is designed to cater for small electrical and non-electrical items and can be placed inside a larger size Krisis Bag for extra protection.     
  • Standard Krisis Flood Bag: 4.9ft x 4.9ft x 6.6ft (158.53). The medium KrisisBag is designed to cater for small to larger-sized furniture and personal items.
  • Super Krisis Flood Bag: 4.9ft x 6.6ft x 9.8ft (317.93). The large KrisisBag is designed to cater for medium to large-sized furniture and personal items.
Is a Krisis Flood Bag fully watertight?
Krisis Flood Bags will remain watertight when submerged with water up to 1 meter above the bag for up to 4 weeks. This has been independently tested under International Standard IEC 60529 and U.S Military Standard 810G to the measure of IPX8. 

Krisis Flood Bag models are made from a 750gsm PVC material used for water tanks, with heat-sealed joins for greater protection.

What is the best way to pack contents into a Krisis Flood Bag?
If your contents have sharp edges, these must be covered to prevent damage to the bag. While the 750 gsm PVC material can withstand force, there is always the possibility of a sharp object piercing the material. 

Flat objects are better placed on the floor of the KrisisBag to create a base upon which other items can be placed. 

Be sure not to store breakable items such as glassware in a way that if the bag were to move due to a water surge, they would move in the bag and possibly break.

Do not overfill the bag. If you have too many items to store following the usage instructions, please purchase additional Krisis Bags as required. Overfilling the Krisis Bag will put added stress on the material joins and zip.   The zip must be able to be opened and closed without force or obstruction. Damage to the zip due to misuse will void the warranty. 

The zips are 100mm from the top of each Krisis Flood Bag. We recommend packing all items no higher than 10cm (4 inches) below the zip line to allow easy zipping.

Heavy items are best placed at the bottom of the bag, not the top, as this could cause the bag to topple over due to an unstable centre of gravity.

 

Can Krisis Bag topple over in water?
If the Krisis Flood Bag is packed correctly as instructed there is little chance it will topple over in water. The rectangular shape and size of the Standard and Super Krisis Flood Bag provide stability, while the anchor loops allow the bag to be tethered upright in a fixed position. The square-shaped Handy Krisis Flood Bag can be prevented from toppling over by tethering securely or placing it inside of a Standard or Super Krisis Flood Bag.
Where is the best place to pack a Krisis Flood Bag in the event of a flood?
Your Krisis Flood Bag is best packed in the middle of the room. Moving all items to a central point should provide sufficient space to maneuver larger items in without obstruction. Do not reposition the bag with objects inside as this can cause damage to the bag’s base.    
Where is the best place to leave a Krisis Flood Bag in the event of a flood?
Your Krisis Flood Bag is best packed in position in the middle of the room. Moving all items to a central point should provide sufficient space to maneuver larger items without obstruction. Do not reposition the bag with objects inside as this can cause damage to the bag’s base. Leave the room with all doors and windows closed. Use the anchor points to tether the bag in a fixed position in case of heavy water currents during the flood.     
Given that Krisis Flood Bags are watertight to International Standard IPX8, will the air remaining in the bag create a problem when the bag is submerged?
While Krisis Flood Bags are watertight to international standard IPX8, it is best to get as much of the air out of the interior before you zip it up. This will mitigate excessive air pressure being applied to the zips and seams which may compromise the bags watertightness.  
Krisis Flood Bags are NOT safe for children!
To avoid danger of suffocation, keep Krisis Flood Bags away from babies and children. Do not use Krisis Flood Bags in cribs, beds, carriages, or playpens. Krisis Flood Bags are not a toy. Users must never enter inside the bag as this risks suffocation.
How heavy are Krisis Bags?
  • Super Krisis Flood Bag (0.13m3): 30kg including the outer carry bag for protection.
  • Standard Krisis Flood Bag (4.5m3): 19kg including the outer carry bag for protection.
  • Handy Krisis Flood Bag (9m3): 3kg including the outer carry bag for protection.
Where is the best place to store Krisis Bags when not in use?
We recommend that your Krisis Bags are stored in the outer blue carry bag, at room temperature, in a dry space, free of rodents or insects. Always fold and store your Krisis Bag in the supplied outer bag to prevent foreign matter from contaminating the zip and possibly causing damage. Krisis Flood Bags have a 10-year lifespan when correctly stored. 
Are Krisis Flood Bags easy to set up?
Simply follow the step-by-step guide included with every Krisis Flood Bag for easy setup. Always remember when unfolding your Krisis Flood Bag to point the opening end towards the area in your room with the greatest space for ease of access. 

Krisis Flood Bags should always be placed on a flat surface to prevent unnecessary stress on the material and seams. Ensure you have all sides pulled out before packing. Plan what you will put into the Krisis Flood Bag before starting to pack. We recommend placing flat and heavy objects on the base of the bag first and building up from there.

Should I practice putting content in the Krisis Flood Bag before storing them away
No, we do not recommend that you practice filling your Krisis Flood Bag before you need to. This may cause unknown damage that will only become apparent upon failure at the next use. Krisis Flood Bags are intended to be used only prior to genuine flooding events.
How many times can a Krisis Flood Bag be used?
In case of unnoticed damage, we recommend replacing bags after each use. However, Krisis Flood Bags have been tested to stay dry after multiple uses.
How do I dispose of my used Krisis Flood Bag?
While Krisis Flood Bags are made from recyclable materials, recycling services differ from region to region, so always check with your local governing body before putting your Krisis Flood Bag in household recycling.
Are Krisis Flood Bags available worldwide?
Yes. Krisis Protection distributes Krisis Flood Bags globally.
Is there anything that should not be packed into a Krisis Flood Bag?
Yes. Sharp objects without protection over the edges must not be placed into the Krisis Flood Bag as they may cause puncturing.

Corrosive chemicals such as bleach, acids, and cleaning products that may spill or rupture in the bag must not be packed into a Krisis Flood Bag.

While common sense must be used, if you are unsure if specific items can be packed, contact your Krisis Flood Bag distributor.

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